A patient visited our dental clinic and shared that she had never been to a dentist before.
She was 22 years old and recently immigrated to the United States from South Africa. Rendi did not have insurance, but qualified for the sliding fee scale and paid the minimum for her care.
Rendi’s dental condition was so neglected; it took four visits to clean the plaque off her teeth. The Dental Hygienist instructed her in standard oral hygiene practices of flossing and brushing. She was given samples of dental care products. She thanked the staff profusely.
Three days later, Rendi returned with a thank you note, a prayer card, and hugs for the staff! She shared that she was so appreciative of how they had been patient, kind, and given her instruction for taking care of her teeth in the future.